Sign-Up Help

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  • How do I sign up for a course, and how long does it take?

    Signing up for our courses takes less than 3 minutes, and works in TWO STEPS. STEP ONE: CREATE YOUR USER ACCOUNT: Start by creating your own user account by clicking on "PURCHASE COURSE". This click will take you to a page in which you set up your user account by filling in your NAME and EMAIL ADDRESS. You also need to choose your own PASSWORD. This is followed by STEP TWO = CHECKOUT: After you have created your account, you are taken automatically to the checkout / payment page. Insert your payment information. After payment has been cleared, you are taken AUTOMATICALLY and IMMEDIATELY to your course welcome page. You're in!!

  • Which payment options can I use?

    You can pay with Paypal or your favorite credit card.

  • When do I get access to the course, and for how long?

    You can access your course immediately, that is you are automatically taken to the Welcome Page of your course after payment has been accepted. You can start your course immediately, or choose an appropriate time and come back later. You can also take a break, as your course material will be here, waiting for you, to be worked through on your own time.

  • I interrupted the sign-up process after creating an account. How do I continue to get access the course?

    You completed STEP ONE of the sign-up process, that is, you created your own ACCOUNT. Now, to continue, please sign in to your account, click on the course you would like to purchase. You are now taken to the checkout page. Please enter your payment information, and after payment has gone through, you will be taken immediately to the Course Welcome Page.

  • Will there be a Welcome Mail, helping me get started with my course?

    Yes, from January 2019, you will also receive a personalized Welcome Email, in addition to two more emails, confirming your account creation and your payment (receipt).

  • Will you be available for support, and how can I reach you?

    Yes, we are available and would love to support you! You can reach us via iris@lavenessiana.com, and I will get back to you asap, usually within 1-2 hours during daytime, and often immediately! Please note our time zone (UTC+1).

  • I'm having difficulty signing up for the course. Can you help me?

    In case you are experiencing difficulties in signing up, there's a possibility for us to enroll you manually. So if all sign-up attempts are not working, please send me an email at iris@lavenessiana.com, so we can work this out for you.

  • Once I'm inside the course, will I get support?

    Of course! And from 2019, we will also actively coach you by adding more learning materials to your course several times a year. We will also send a monthly course mail, in case you signed up for the Venetia Venice Heritage Course, from January 2019, to give you all the news and information on updated learning materials. All other online classes (the culinary classes) will receive a few emails per year, to notify you of new recipes, learning materials, etc.

FAQ and Support for Enrolled Students

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  • How long do I get access to the online classes?

    You receive life-time access to all courses you signed up to. All courses include downloads, ebooks, videos and other interactive learning materials like worksheets, checklists, or workbooks. In addition, you receive all future updates to the courses you signed up for, at no extra cost.

  • Are these online courses suitable for my interests and needs? What does virtual retreat mean?

    Our online courses are designed for all those interested in Venice, foodies, and practically everyone who loves Mediterranean food, lifestyle, and history. The Venetia Course provides you with the basic know-how to fully benefit from our upcoming seasonal online cooking classes. It is designed for you to get a holistic impression of Venice. We use a multi-disciplinary approach to tell the history and urbanization of Venice, followed by in-depth know-how on food culture, self-sufficient agriculture in the Lagoon, Lagoon stewardship, history of design, arts, artisans and architecture. Our online courses have been designed carefully, in fact, they have been in the making since 2014 and will be updated on a frequent basis, to ensure you receive the best and up-to-date learning materials. Our culinary online classes are designed as virtual retreats in Venice for food lovers. As backdrop to the classes, we invite you to discover our neighborhood in Venice, the sestiere Castello. Virtual retreats consist of four modules, designed for you to work through during three days (four hours approx. for each module), so you could enjoy a virtual time-out and test-cook during your weekend!

  • I live in Venice. Does it make sense to enroll? And why don't you host the courses in Italian?

    It does! Even in Venice, we have forgotten so much about our heritage, let alone historical recipes. We share documents we have carefully collected and researched. In fact, grandmother Lina started doing research on the material we use, back in 1945.

  • Can I give a course as gift?

    Yes, from November 2018, you will also be able to purchase our courses as gift. You will receive a gift card containing a one-time gift code to pass on to the person receiving the gift. Of course, we've got a little surprise for you inside!!

  • When do the courses start? And will you be available if I have questions?

    Our courses and retreats are completely self-paced, so you can enroll and get started any time. You can also take a break and return later. In fact, your course materials will be here, waiting for you, and chances are they will be updated and improved :-) If you have questions during your course, we will be available, and you will be able to reach us directly via a private email address!

  • I've never been to Venice. Does it make sense to enroll?

    Actually, it's you the first-time visitor we'd love to reach! In this manner, we have the honor to introduce you to Venice!

  • How long does it take for me to complete the courses? Which learning materials do you offer?

    Our Venice Heritage Course takes about 7-8 hours to complete. If you wish to dive into the materials we have included for you to go through, it will take as long as you choose :-)

  • Are the courses easy to navigate, and how do I go about?

    The online classes work like mini-websites and are eassy to navigate: You can go back and forth any time, jump between courses, download your learning materials, and watch videos.

  • What is your educational background? Who are the teachers of your online classes?

    Both Lina and I teach the online courses. LINA TERESA LOREDAN founded three restaurants and hotels in Venice since 1945. She grew up in the northern Lagoon during WW2, but returned to the family home after the end of the war. She is a founding member of Cavalieri di San Marco, a private association assembling the former noble families of Venice, and selected external members, with the aim of protecting the know-how acccumulated by the former Republic of Venice during 1,600 years. IRIS is Lina's grand-daughter, and wrote her thesis on Ecology and Urbanization of the Lagoon of Venice. She was also first in creating a Venet-Italian terminology book. For more than 10 years, Iris has been head of CSR / Sustainability of an international banking group, and also teaches at university.

What's New in 2019?

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  • News #1: We are currently updating and improving the Venetia Heritage Course

    As our student, you will have noticed that we are currently updating both contents and design of your Venetia course, to align it with La Venessiana's new branding fonts and colors. But it's not just the design we are working on. There will be updates to your learning materials as well.

  • News #2: Venetia Course: One Venice related topic will be added per month.

    You can find the link to the monthly topic in the Course Welcome Page, or the monthly emails we will be sending to students from late January 2019.

  • News #3: New courses coming soon: Online Cooking Classes

    In 2019, we will add more online classes to this site. We start with a spring detox and ancestral Lagoon food online class in early February. Please see our page dedicated to the online cooking classes.

Latest news

Online culinary classes, dedicated to Venetian food, spice alchemy, health secrets and seasonal family recipes

SEE THE CULINARY ONLINE CLASSES